3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.
Here is a breakdown of why 3CX is the solution for your business:
You can trial a fully equipped 3CX System today! Our team will gladly give you a quick demo and answer any questions.
3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website or Facebook page with the 3CX Live Chat and Facebook Messenger integration.
With 3CX you get advanced call center features. Increase your customer service, sales, boost productivity and offer support with 3CX’s contact center technology.
With 3CX, your ongoing telco costs will be reduced significantly.
When it comes to VoIP security, 3CX sets the standard. 3CX’s inbuilt security features have been exclusively developed to protect your PBX system from attacks.
By utilising 3CX’s Call Flow Designer you can handle incoming calls effectively, efficiently and much faster. Here are just a few examples of how 3CX can improve your customer service:
Manage WhatsApp Business company messages directly from the Web Client, Desktop App and smartphone apps and have all customer communications in one place:
3CX CRM integration can improve customer satisfaction, increase staff productivity and save you time. It supports all major CRMs including Salesforce, Microsoft Dynamics, Hubspot and more!
This is how it can help you:
3CX’s hotel module enables you to provide high-end service, minus the cost. The Hotel Module is optimised for internal and guest communication with features such as:
When you choose Digital Fire as your business technology partner, business continuity risk assessment, planning, implementation, and support are all part of the solution we provide. This isn't a cookie-cutter plan either. We develop the exact strategy to meet your unique business technology and operation needs.
When your business goes through a security breach, internet crash, data loss, or other disasters, our highly trained and experienced team members will be the ones who are there to address the issues quickly with a solution that keeps your business going without disruption
To learn more about our customized business continuity plans and other services that are part of our all-inclusive business technology solutions, connect with the team at Digital Fire today.
We work with all our clients to ensure they are up and running as fast as possible when a disruption happen. Some of them have been with us since we started in 1999!
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