Managed IT Support Services You Can Trust

Managed Services involves outsourcing various IT management responsibilities and tasks to ensure a proactive approach towards network security, systems and application maintenance, backup and recovery. Our Managed Services offers round-the-clock monitoring to promptly identify and resolve issues, along with remote and on-site support for maintenance.

One of the key benefits of utilizing managed IT services is the cost efficiency that businesses can attain through the standardization and control of IT support costs. A managed service approach can also provide companies with robust security protocols, personalized backup and recovery solutions, and the latest cloud storage and hosting technology.

Yes, our team adopts a proactive stance towards the management of IT assets, which involves overseeing the hardware's life cycle and guaranteeing that all software has current licensing and is regularly updated with patches.

Managed Services from Digital Fire can be advantageous for many types of business. It’s ideal for small and medium enterprises with 10-300 computer users. Managed Services from Digital Fire has a host of benefits for companies seeking to enhance their security posture, establish robust business continuity plans, and work with a committed partner to meet their IT needs.

Today’s technology is too complex for individual IT people or even small teams to handle. They can’t know everything it takes to support and secure your business. For smaller businesses, outsourcing all IT often makes sense. Larger organizations often have a mix of in house and outsourced IT solutions to provide the best of both worlds for the business. 

Our managed services are priced on a per device basis. Complete our contact form and we can provide you with a personalized quote for your organization. 

Our response time is under two hours, but that’s the wrong question. The right question is how much less support will you need because your technology is running well. Our proactive IT approach prevents problems before they happen.

The Digital Fire office is in Oakville. However, we perform 80% of our work remotely. We have extra hardware in place to reduce the need to visit your office. For example, all the server and network hardware is attached to power outlets that can be remotely rebooted or powered off and on to get you back up and running in minutes instead of waiting for a technician to arrive.

At Digital Fire, we speak business. We understand that you need technology, but you also need someone who communicates in plain English. Our IT Support Specialists excel in clear communication and will be there when you need them to understand your request and provide a quick solution.

Our proactive approach to IT services and support means you will experience fewer emergencies. Your technology will operate optimally 24/7. Our team won’t need to spend time putting out IT fires - your system will run so well that continual stressful emergencies will become a thing of the past.