I was working on a Sunday developing a new online course when I realized I couldn't get onto our video recording platform. I submitted an "urgent" ticket to DigitalFire expecting the matter to be resolved on Monday. As I continued with my work a message box popped up on my screen. It was a DigitalFire support person (Scott) who was asking if he could help me right then. The matter was soon resolved by him and I was able to continue with my recording. Many thanks for your excellent service DigitalFire!
Digital Fire Client
Your guys are “ON IT” when we have problems…day or night – the response is fantastic! I had a problem today with a virus and your guy Ben had it sorted out in about 30 minutes…unbelievable! I had a problem getting on to my VPN from home the other night and one of your guys took care of it within about an hour of me sending out an “SOS” from your website!
Asbury Building Services Inc.
Hi Leslie, on behalf of Dan, Rachel and myself we wanted to say "thank you" to you and your entire team for the great service and care you provided for our company this past weekend. Everything went off without a hitch and your company played a massive role in making that happen - THANK YOU!!!
GX Transportation Solutions
Good afternoon. I just wanted to say hi and thank you all for the excellent service in recent past. Today, I relied on Allan and Jess with short notice for a few issues and both were dealt with very professionally and speedily. We very much appreciate your assistance and support.
Digital Fire Client
Sometimes your ability to communicate impresses me more than your knowledge of computers and systems.
Trilinks Communications Inc.
I value the prompt attention and advice given.
It was a weekend and our network was down. Although it was a Saturday our email asking for help was responded to within minutes and the whole problem was solved within 30 minutes. Thank you Digital Fire.
Your Planning Partners
In-office service which is immediate and convenient.
Brett Creative Planning
Digital Fire "saved my email bacon" again this afternoon in less than 10 minutes. Hallejuhah!!!!
Suzuki & Associates
Your tech support was knowledgeable and patient.
Fifth Wave Communications
Always very reliable and knowlegeable coming up with the best solution.
State Farm Insurance Ltd.
OMG you are an absolute LIFESAVER!!! Thank you Thank you Thank you!!
Thank you so much again, Leslie. This is why I recommend your company to everyone looking for hosting 🙂 You're the best!
Altered Perception Inc.
Just wanted to let you know that I really appreciate the service (with promptness) that you are providing. This is what I am looking for to run my business.
CA Professional Corporation
We contacted our service provider and the plan ends at the end of the month and if we hadn't contacted them they would have extended the contract 3 years automatically without our knowledge.
Goodreid Investment Counsel
I couldn’t be more pleased with the work Digital Fire provided me. Not only was there an instant turn around on my request, but the form Digital Fire converted for me is truly a piece of Art.
Operations & Compliance Consultant
President & CEO